Privacy policy

Your details,
handled with care.

What we collect when you visit this site or send us an enquiry, how we use it, and the choices you have. Last updated 15 October 2026.

01

Who we are

This website is operated by Dongguan Qimeng Plush Toys Co., Ltd. ("Qimeng", "we", "us"), a plush toy manufacturer at Building 10, No.136 Chanan Road, Chashan Town, Dongguan, Guangdong 523391, China. We are responsible for the personal information collected through this website.

This policy explains what we collect, why we collect it, and the choices you have. It applies to this website and to enquiries you send us through it.

02

Information we collect

Information you give us. When you send an enquiry or request a quote we collect the details you enter: your name, company, country or region, email address or WhatsApp number, the type of product you are interested in, your message, and any files or artwork you choose to send later by email.

Information collected automatically. When you visit the site, our website platform and analytics service record technical information such as your IP address, browser and device type, the pages you view, the page that referred you, and the date and time of your visit. Some of this is collected with cookies or similar technologies.

We do not ask for payment details, and we do not knowingly collect sensitive personal information through this website.

03

How we use your information

  • To reply to your enquiry, prepare quotations, samples and production plans, and manage orders.
  • To keep a record of our communication and our business relationship with you.
  • To understand how visitors use the site so we can improve its content and performance.
  • To keep the website and our systems secure and to prevent spam or misuse.
  • To meet legal, tax and accounting obligations.

Where privacy laws such as the GDPR apply, we rely on taking steps at your request before entering into a contract, our legitimate interest in running and improving our business, your consent where we ask for it, and compliance with legal obligations.

04

Cookies and third-party services

This website uses a small number of services that may set cookies or receive your IP address:

  • Website analytics and enquiry forms provided by our website platform and its partners (including 91syun), which record visits and deliver form submissions to us.
  • Google Maps, embedded on our contact page to show our factory location.
  • Google Fonts, used to display the typefaces on this site.

You can block or delete cookies in your browser settings. Some parts of the site, such as the map, may not work fully if you do.

05

When we share information

We do not sell your personal information. We share it only when needed:

  • With service providers who host the website, run analytics, deliver form submissions or email on our behalf, under appropriate confidentiality obligations.
  • With logistics and inspection partners when this is needed to deliver an order you have placed.
  • When required by law, or to protect our rights, our customers or the public.
06

International transfers

We are based in China, and the information you send us is processed in China and by our service providers in other countries. These countries may have data protection laws different from those where you live. When we transfer information we take reasonable steps to keep it protected as described in this policy.

07

How long we keep information

We keep enquiry and customer information for as long as we need it to answer you and manage our business relationship, and for as long as the law requires us to keep business records. When it is no longer needed we delete it or make it anonymous.

08

Your rights

Depending on where you live, you may have the right to:

  • ask for a copy of the personal information we hold about you;
  • ask us to correct or update it;
  • ask us to delete it, or to restrict or stop using it;
  • object to how we use it, or withdraw consent you have given;
  • complain to your local data protection authority.

To make a request, email postmaster@qimengtoy.com. We may need to confirm your identity before we act on it, and we will reply within the time required by applicable law.

09

Security

We use reasonable technical and organisational measures to protect your information. No website or email transmission is completely secure, so please avoid sending sensitive information through the enquiry form.

10

Children

Although we make toys, this website is intended for business buyers. It is not directed to children, and we do not knowingly collect personal information from children under 16. If you believe a child has sent us information, contact us and we will delete it.

11

Changes to this policy

We may update this policy from time to time. The latest version is always on this page, with the date it was last updated at the top.