Most first enquiries arrive as a photo and one line of text. That is honestly enough to begin, but four pieces of information move things along much faster.

Send us these four things

• Artwork or a reference. A character sheet, a drawing, or a photo of something similar. Rough sketches are fine — our pattern room works from them every week.
• A size. Even an approximate height changes the pattern, the fabric consumption and the price.
• The market. The EU, the US, Japan and mainland China each ask for different testing, and some of it changes the construction.
• A rough quantity. It decides whether a design is made on one line or several, and it sets the minimum order for that shape.

What comes back

You get a quotation, a fabric proposal, and a sampling plan. If something in the drawing will not survive a pull test, or will cost far more than it needs to, we say so in that first reply rather than after the sample.

Lead time and minimum order are quoted per design. They depend on the fabric, the season and how complex the piece is, so we do not publish a single number that would be wrong half the time.